Shipping policy
Discover everything you need to know about how your unique RamonaBoutique jewelry reaches you. We aim for transparency and efficiency in every step of the delivery process.
Order processing and delivery times
As our jewelry is meticulously handmade with love, orders are typically processed within 5–10 business days. Once processed, delivery times vary by destination:
- 2–5 business days within Europe
- 3–7 business days to the UK
- 5–10 business days for the US and other international locations
Please note that delays may occur due to customs or postal services, which are beyond our control.
Understanding shipping costs
Shipping costs are carefully calculated based on your delivery address and the overall size of your order. To ensure full transparency, the final shipping fee will be clearly displayed at checkout before you complete your payment.
Different rates apply for domestic deliveries within Germany, European shipments, and all other international destinations. Keep an eye out for potential free shipping offers on orders above a certain value, when applicable.
International shipping destinations
RamonaBoutique is delighted to offer international shipping to most countries worldwide. This includes all of Europe, the United Kingdom, and the United States.
Please be aware that shipping availability, delivery times, and associated costs may vary depending on your specific destination. We strive to bring our beautiful handmade jewelry to customers across the globe.
Returns and exchanges
We want you to be completely satisfied with your RamonaBoutique purchase. If you need to return or exchange your jewelry, you can request this within 14 days of receiving your order by contacting us directly.
After receiving and inspecting the item, we will issue a refund or exchange if applicable. Please ensure items are unused and in their original packaging. Return shipping costs are covered by the customer unless the item is defective or incorrect. For more detailed information, please visit our Returns & Refund Policy page.
